Delete your Squad account

Squad, by Omar Almahayni

You can delete your Squad account, and the personal data attached to it, whenever you like. It's permanent and can't be undone.

In the app (fastest)

1. Open Squad and go to Settings.
2. Tap Delete account at the bottom.
3. Read what will happen to each of your squads.
4. Type DELETE and tap Delete my account.

The account is deleted straight away and you're signed out.

Can't get into the app?

If you've uninstalled Squad or can't sign in, email support@steel-gate.com from the email address you signed up with, with the subject "Delete my account". We'll check it's you and delete the account within 30 days.

What gets deleted

• Your profile: your name, photo, email address and any payment details you added (usernames, bank account name and IBAN).
• Your sign-in, your votes and RSVPs, your notification settings, your shared location and your safety messages.
• Any squad where you're the only person, including its trips, expenses, ideas and photos. Its files are removed too.

What stays, and why

• Expenses and repayments in squads other people are still in. They stay so everyone else's balances remain correct, and your part shows as "Former member" with no name, email or other details.
• Ideas, trips and photos you added to those squads. They stay as part of the group's shared record, with your name removed.
• If you were the only owner of a squad that others remain in, ownership passes to the member who has been in it longest.

Backups

Our hosting provider keeps rolling backups. Deleted data drops out of them on the provider's normal schedule and isn't restored.

More detail is in our Privacy Policy.